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Netwik
AI agents for network services

Agents that run your network.

Ready-made agents for incident, change, capacity, release, availability and problem management, built on the context of your network.

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Incident agent Illustrative run
Alarm received
WAN circuit down at a branch site
Related alarms grouped
Router, tunnel and site alarms become one incident
Evidence collected
Device state, backup path, carrier status, last change
Diagnosis written to the ticket
Carrier fault. Backup path is carrying traffic.
Waiting for engineer approval
Proposed next step: raise a case with the carrier
Ticket
LAN switching and campus
WAN SD-WAN and circuits
Wireless access points and clients
DDI DNS, DHCP and addresses

One agent for each process.

Each agent comes with use cases for the network domains it covers. Start with the process that hurts most.

Browse all use cases  →
Incident managementTriage and diagnosis  → Change managementRisk review before approval  → Capacity managementForecasts and what to order  → Release managementAdvisory to upgrade plan  → Availability managementUptime and weak points  → Problem managementRepeat incidents and root cause  →

Agents need context.

AI models get smarter every day. What they do not have is the context of your network. Without it, an agent is a brilliant new starter on its first day, every day.

The context layer turns your knowledge, expertise and processes into context a machine can use.

Knowledge

What exists. Sites, devices, circuits, and what depends on what.

Expertise

How the network is managed. What your engineers learned from outages and failed changes.

Processes

Which actions are acceptable, and who has to approve them.

Run like software: owned, approved, versioned and kept current.
We get there in four steps
01 / 04

Years of experience become playbooks.

Your best engineer knows which sites are critical and who to call, without looking anything up. That came from shadowing colleagues, living through outages and rolling back failed changes. We write it down.

The agent earns autonomy. You grant it. Every action has evidence, a named approver and a change record.
Collect diagnosticsLow riskOn its own
Clear a stuck portLow riskOn its own
Fail over a siteHigh riskWith approval

How an agent works.

It does the legwork.

The agent reads alarms, tickets and telemetry from the tools you already run. It checks device state, recent changes and past records at the same time.

See the incident agent  →

Built for networks that cannot go down.

An agent with access to production needs tighter rules than a new engineer. These apply to every agent in the catalogue.

Read-only until you say otherwise

Every agent starts by observing and recommending. You choose which actions it may take.

A person approves every change

Nothing that alters production happens without a named engineer approving it.

Evidence with every answer

Each diagnosis shows the data it came from, so your team can check it in seconds.

Your tools stay in charge

Agents work through your service desk, monitoring and controllers. Records stay where they are.

Everything we build lives in your environment, and you own it.
Playbooks Site console Context model Workflows

Use cases.

Change agent

Change request risk review

People are good at judgement. Machines are good at relentless diligence. The agent applies the same context to every scheduled change and spots risk before the change window opens.

$ review change-request
plan ......... complete
rollback ..... not tested
clash ........ same site, same window
verdict: send back with feedback
Release agent

Vulnerability to upgrade plan

Maps a new security advisory to the devices it affects and proposes a staged rollout.

$ assess advisory
affected ..... listed by site
target ....... approved version
rollout ...... waves, pilot site first
verdict: plan ready for approval
Incident agent

WAN circuit outage triage

Groups the alarms from one outage and opens a ticket with the diagnosis in it.

$ triage alarm
alarms ....... grouped into one incident
backup ....... carrying traffic
cause ........ carrier fault
next: raise carrier case (needs approval)
Browse all use cases  →

Who it is for.

Network leaders

You run a large network with a team that is always busy. Pick one process, run one agent beside your engineers, and judge it on your own tickets.

Find a use case  →

Partners

You run networks for your customers as a service provider or integrator. Offer Netwik agents on the estates you already manage.

Talk about partnering  →

Investors

[ONE OR TWO SENTENCES ON THE MARKET, THE FOUNDER'S BACKGROUND IN NETWORK SERVICES, AND WHAT YOU ARE RAISING]

Ask for the deck  →

AI is here. We make it work on your network.

The models will keep getting better. Context is the part we build with you. The agents in the catalogue run today as working prototypes.

Explore use cases  →
Netwik AI agents for LAN, WAN, wireless and DDI operations hi@netwik.co